Although the customer is God, sometimes the behavior of some individual customers is really disgusting to the robot, especially the following types of customers. When encountering the following types of orders, I will not accept them even if I am killed!
Add pictures to WeChat: Yuki7557 to send 10G CNC tutorial
1. Ask around for customers who are struggling to bargain
When some customers need certain products, they either call to ask, or they go from shop to shop to bargain. What kind of craftsmanship? what is the material? how much does it lowest? Can it be cheaper? Okay, I'll ask first, and then I'll talk about it later. I went to inquire about the next one again... I thought I got a bargain with my shrewdness, but in fact you offended the owner of the machinery factory and the salesman. Today you can inquire about the price everywhere. Pulling into the blacklist will not accompany you!
2. Customers who have placed an order in arrears
Some customers are habitually in arrears. Every time they negotiate cooperation and place an order, they leave without saying a word. Some customers owe it for a year or a half. Customers who have such bad habits are either self-righteous or have poor moral character, lack of integrity and gratitude. You think it is how much face you have, but in fact, others already hate you for this kind of behavior. Although debts are unavoidable, they must be repaid as soon as possible.
3. Pretending to know how to command blindly
There is a specialization in the technical industry, and there is a big gap between professional and non-professional. Some customers may know some mechanical knowledge, or know a few parts, and they think they are experts and become masters. In fact, you are not on the tune as soon as you open your mouth. If you really understand, do you need to come to us? Sales technicians are very disgusted by people who don't know how to pretend to know how to do things, not only disrupting thinking, but also explaining to you like a cow playing the piano.
4. The delivery date is very urgent, and no deposit is required
I called and said that I was in a hurry to order the goods, and I would pay a deposit in a few days. Usually, for such orders, the customer may have made them elsewhere, and the samples were not well done. When you have a slight quality problem, I will either ask you to discount the shipment, or cancel the order.
Opening a machinery factory is not as easy as the outside world imagines. We use sweat, technology, service, quality, and integrity in exchange for a little profit. The relationship between sales and customers is equal!
There is no unreasonable love or unreasonable hatred. The behavior of customers determines our attitude towards customers. Therefore, we are willing to provide better services to high-quality customers and reject all kinds of inappropriate behaviors of customers with bad intentions.
